Shipping Policy

For Domestic and local Orders: Delivery time ranges between 5-7 days after dispatch depending on where you are located.

For International Orders: Delivery time ranges between 10-12 days after dispatch depending on where you are located.

For International orders, duties are not included in the price. Customers are responsible for paying any import duties, customs fees or local taxes. We will not reimburse these expenses. It is necessary to pay this order to release your order from customs.

Please read this Shipping Policy carefully before placing an order with Sjon. By making a purchase on sjonglobal.com, you agree to the terms outlined below.

Order Processing:
Order processing begins once payment is confirmed according to the chosen delivery slots. In cases of high order volumes or unforeseen circumstances, processing times may be extended. Customers will be notified of any significant delays.

Delivery Areas:
Sjon currently delivers to domestic/ local and globally. If your delivery address is outside of any remote jurisdiction, please contact us to inquire about alternative delivery options.

Delivery Times:
Delivery times are estimates and may vary based on factors such as location, weather conditions, and peak seasons. Please select the desired delivery slot when placing your order.

Shipping Charges:
Shipping charges are calculated based on the delivery location and the selected delivery option.

Delivery Confirmation:
A confirmation email will be sent once your order has been dispatched. It is the customer's responsibility to provide accurate and complete delivery information. Sjon is not liable for failed deliveries due to inaccurate or incomplete information.

Delivery Attempts:
In the event of an attempted delivery where the recipient was either unresponsive, unavailable, postponed the delivery, or refused the order, the same product can be re-delivered in the next available slot with an additional charge. Please note that re-delivery will be of the same item in its current condition. If the condition is unsatisfactory, the sender will need to re-purchase the item, and delivery will be scheduled for the next available time slot after recipient confirmation is received.

Special Instructions:
Customers may provide special delivery instructions during checkout. While we will make every effort to accommodate these instructions, they are not guaranteed.

Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at sjonglobal@gmail.com.

By placing an order with Sjon, you agree to the terms outlined in this Shipping Policy.